When Trolls and Crybullies Rule the Earth

How technology reshapes consciousness.

Over the past several years, teenage suicide rates have spiked horrifically. Depression rates are surging and America’s mental health over all is deteriorating. What’s going on?

My answer starts with technology but is really about the sort of consciousness online life induces.

When communication styles change, so do people. In 1982, the scholar Walter Ong described the way, centuries ago, a shift from an oral to a printed culture transformed human consciousness. Once, storytelling was a shared experience, with emphasis on proverb, parable and myth. With the onset of the printing press it become a more private experience, the content of that storytelling more realistic and linear.

As L.M. Sacasas argues in the latest issue of The New Atlantis, the shift from printed to electronic communication is similarly consequential. I would say the big difference is this: Attention and affection have gone from being private bonds to being publicly traded goods.

That is, up until recently most of the attention a person received came from family and friends and was pretty stable. But now most of the attention a person receives can come from far and wide and is tremendously volatile.

Sometimes your online post can go viral and get massively admired or ridiculed, while other times your post can leave you alone and completely ignored. Communication itself, once mostly collaborative, is now often competitive, with bids for affection and attention. It is also more manipulative — gestures designed to generate a response.

People ensconced in social media are more likely to be on perpetual alert: How are my ratings this moment? They are also more likely to feel that the amount of attention they are receiving is inadequate.

As David Foster Wallace put it in that famous Kenyon commencement address, if you orient your life around money, you will never feel you have enough. Similarly, if you orient your life around attention, you will always feel slighted. You will always feel emotionally unsafe.

New social types emerge in such a communications regime. The most prominent new type is the troll, and in fact, Americans have elected a troll as the commander in chief.

Trolls bid for attention by trying to make others feel bad. Studies of people who troll find that they score high on measures of psychopathy, sadism and narcissism. Online media hasn’t made them vicious; they’re just vicious. Online has given them a platform to use viciousness to full effect.

Trolls also score high on cognitive empathy. Intellectually, they understand other people’s emotions and how to make them suffer. But they score low on affective empathy. They don’t feel others’ pain, so when they hurt you, they don’t care.

Trolling is a very effective way to generate attention in a competitive, volatile attention economy. It’s a way to feel righteous and important, especially if you claim to be trolling on behalf of some marginalized group.

Another prominent personality type in this economy is the crybully. This is the person who takes his or her own pain and victimization and uses it to make sure every conversation revolves around himself or herself. “This is the age of the Cry-Bully, a hideous hybrid of victim and victor, weeper and walloper,” Julie Burchill wrote in The Spectator a few years ago.

The crybully starts with a genuine trauma. The terrible thing that happened naturally makes the crybully feel unsafe, self-protective and self-conscious to the point of self-absorption. The trauma makes that person intensely concerned about self-image.

Shields and Brooks on Trump-Pelosi feud, 2020 Democrats

Syndicated columnist Mark Shields and New York Times columnist David Brooks join Judy Woodruff to discuss the week’s political news, including NewsHour interviews with 2020 presidential candidates Eric Swalwell and Kirsten Gillibrand, the escalating feud between President Trump and House Speaker Nancy Pelosi and whether ongoing congressional investigations are leading to impeachment.

New York Times columnist David Brooks calls on Americans to transcend their differences

New York Times columnist David Brook is calling on Americans to focus on their relationships instead of individual happiness. “We are all infected by a culture, a culture of hyper-individualism,” Brooks told a crowd Wednesday during a keynote address at the Knight Media Forum in Miami. Brooks, who is a PBS NewsHour regular, said there are signs that more people are experiencing loneliness and that leads to divisions and “tribalism.” But Brooks said if people will focus on joy—created by relationships—we will be “pointing in the right direction.

David Brooks: Trump Hates Interpersonal Conflict

David Brooks: I spoke to a friend of Trump’s a couple months ago and he said you have to remember this guy hates conflict

He’ll do it over Twitter.  He’ll never do it face to face.

And so he’s there in North Korea.  He didn’t want to offend anyone in the room with him.

He’ll kiss up to anyone in the room and then tweet at them behind their back.

Mark Shields: He kisses up but he kicks down. That’s the lack of character of the man.