In Business and Governing, Trump Seeks Victory in Chaos

Three decades ago, Donald J. Trump waged a public battle with the talk show host Merv Griffin to take control of what would become Mr. Trump’s third Atlantic City casino. Executives at Mr. Trump’s company warned that the casino would siphon revenue from the others. Analysts predicted the associated debt would crush him.

The naysayers would be proved right, but throughout the turmoil Mr. Trump fixated on just one outcome: declaring himself a winner and Mr. Griffin a loser.

As president, Mr. Trump has displayed a similar fixation in his standoff with Congress over leveraging a government shutdown to gain funding for a wall on the Mexican border. As he did during decades in business, Mr. Trump has

  • insulted adversaries,
  • undermined his aides,
  • repeatedly changed course,
  • extolled his primacy as a negotiator and
  • induced chaos.

He hasn’t changed at all,” said Jack O’Donnell, who ran a casino for Mr. Trump in the 1980s and wrote a book about it. “And it’s only people who have been around him through the years who realize that.”

..Mr. Trump was expected to sign off on the deal, but then came the suggestion from conservative critics that he had caved in to Democrats — that he was a loser. It was a perception Mr. Trump could not bear, and he quickly reversed course.

He also reverted to lifelong patterns in business. People who worked with him during those years say they see multiple parallels between Mr. Trump the businessman and Mr. Trump the steward of the country’s longest government shutdown.

His lack of public empathy for unpaid federal workers echoes his treatment of some construction workers, contractors and lawyers whom he refused to pay for their work on his real estate projects. The plight of the farmers and small-business owners wilting without the financial support pledged by his administration harks back to the multiple lenders and investors who financed Mr. Trump’s business ventures only to come up shortchanged.

And his ever-changing positions (I’ll own the shutdown; you own the shutdown; the wall could be steel; it must be concrete; then again, it could be steel) have left heads in both parties spinning. Even after his televised proposal on Saturday to break the deadlock, Mr. Trump has no progress to show.

That book, published in 1987, was intended to be an autobiography of Mr. Trump, who was 41 at the time. Mr. Schwartz said that he created the idea of Mr. Trump as a great deal maker as a literary device to give the book a unifying theme. He said he came to regret the contribution as he watched Mr. Trump seize on the label to sell himself as something he was not — a solver of complicated problems.

Rather, Mr. Schwartz said, Mr. Trump’s “virtue” in negotiating was his relentlessness and lack of concern for anything but claiming victory.

If you don’t care what the collateral damage you create is, then you have a potential advantage,” he said. “He used

  • a hammer,
  • deceit,
  • relentlessness and
  • an absence of conscience

as a formula for getting what he wanted.”

In a brief telephone interview on Sunday, Mr. Trump was not specific in defending his tactics, but he described himself as successful in his chosen fields of real estate, entertainment and finally politics. “I ran for office once and I won,” Mr. Trump said.

The president’s supporters say he gets an unfair rap as a poor negotiator, saying that his style and unusual approach — and unwillingness to accept defeat even in the worst situations — have often had positive results. And in a Washington that doesn’t like outsiders, he has clearly forced his adversaries out of their comfort zones.

“President Trump’s success in business has translated into success as president,” Sarah Huckabee Sanders, the White House press secretary, said. “He’s

  • ignited a booming economy with
  • rising wages and
  • historically low unemployment,
  • negotiated better trade deals,
  • persuaded our allies to contribute their fair share to NATO, and
  • secured the release of American hostages around the world.”

.. The bank eventually settled with Mr. Trump, saving him from having to pay the $40 million. Mr. Trump expressed his gratitude to the lawyer who fought on his behalf by not fully paying his bill. “He left me with some costs,” said the lawyer, Steven Schlesinger.

From the time he built his first Manhattan apartment building, Mr. Trump left a string of unpaid tabs for the people who worked for him.

The undocumented Polish workers who did the demolition work for that first building, Trump Tower, eventually won a $1.375 million settlement. Since then, scores of lawyers, contractors, engineers and waiters have sued Mr. Trump for unpaid bills or pay. Typically, he responds by asserting that their work did not meet his standard.

That might sound familiar to furloughed federal workers. Mr. Trump recently retweeted an article, attributed to an anonymous senior official in his administration, arguing that 80 percent of federal workers do “nothing of external value” and that “furloughed employees should find other work, never return and not be paid.”

Mr. Trump has claimed, without evidence, that “maybe most” federal workers going without pay are “the biggest fan” of his use of the shutdown to fund a border wall. In ordering thousands back to work without pay, he has put the pain for the shutdown on them.

Mr. Trump has also embraced his business practice of giving the most latitude and trust to family members, no matter their prior experience.

He put his first wife, Ivana, a model, in charge of an Atlantic City casino and the Plaza Hotel in Manhattan. He put his younger brother, Robert, who had some background in corporate finance, in senior positions at the casinos. Not long after three of his children graduated from college, he vested authority in them over golf courses, hotels and licensing deals.

.. In the White House, Mr. Trump has increasingly leaned on his son-in-law, Jared Kushner, for guidance on dealing with Congress amid the current stalemate. Mr. Kushner, who like Mr. Trump is the son of a wealthy real estate developer, has not always impressed old hands on Capitol Hill.

.. With Democrats now in charge of the House of Representatives, Mr. Trump also has a new set of adversaries, and other old habits from his years in business have re-emerged.

Through his Twitter feed, he has verbally pummeled Senator Chuck Schumer, the minority leader, and tried to drive a wedge between Mr. Schumer and his fellow Democrat, Speaker Nancy Pelosi.

.. Barbara Res, who said she enjoyed much about working for Mr. Trump as a construction executive in the 1980s and 1990s, sees in Ms. Pelosi a new challenge to Mr. Trump’s lifelong tactics. One blind spot she observed was that Mr. Trump “believes he’s better than anyone who ever lived” and saw even the most capable of women as easy to run over.

“But there was never a woman with power that he ran up against, until Pelosi,” she said. “And he doesn’t know what to do with it. He’s totally in a corner.”

In the interview, Mr. Trump described Ms. Res, Mr. O’Donnell and Mr. Schwartz as disgruntled workers whom he had shunted aside, who had experience with him for relatively brief periods and who were simply using his name for attention.

During his years in business, Mr. Trump rarely displayed an interest in details or expert opinions that might have informed whether his plans would actually work. That pattern has also emerged in the shutdown dispute.

Thirty years ago, his claimed defeat of Mr. Griffin turned out to be a Pyrrhic victory.

Within months of completing construction on his third casino, the Trump Taj Mahal, he could not pay interest to the bondholders who had financed the project. Having overpaid and overleveraged himself on other deals, banks forced him to turnover or sell almost everything.

His wealthy father helped bail him out. But Mr. Trump blamed everyone else. He fired nearly all his top executives and stopped paying contractors who had built the casino.

In describing the border wall, Mr. Trump has expressed unending confidence in its efficacy. Others, including Representative Will Hurd, a Republican whose Texas district includes part of the border with Mexico, have described it as a tall speed bump, nearly useless without technology to spot illegal crossings immediately and dispatch border agents to quickly respond.

Mr. O’Donnell, the casino manager, said long-term consequences never concerned Mr. Trump. He was always willing to pay too much in order to get a deal signed so he could declare victory, he said.

“He just wants to get the deal,” Mr. O’Donnell said.

Most leaders don’t even know the game they are in – Simon Sinek at Live2Lead 2016

Trust and cooperation are not standard in our organizations and yet we know they should be. There are two attributes that every single leader has the opportunity to possess that will help them create the types of organizations we would be proud to call our own. Those two attributes are EMPATHY & PERSPECTIVE.

 

Maximizing shareholder value is like a coach prioritizing the fans over the players.

Brené Brown

Listening to shame | Brené Brown (2012)

Vulnerability:
  • Vulnerability is not weakness. It is our most accurate measure of courage.
  • Vulnerability is the birthplace of
    • innovation,
    • creativity, and
    • change.
Shame: has focus on self.  Guilt is focus on behavior.
  1. Shame has two scripts:
    • You are never good enough.
    • Who do you think you are?
  2. Shame is correlated with:
    • addiction,
    • depression,
    • violence,
    • aggression,
    • bullying,
    • suicide,
    • eating disorders.
  3. Shame is organized by gender:
    • For women is not being able to do it all perfectly while never letting them see you sweat.
    • Shame for men is appearing weak.
  4. Shame is fed by
    • secrecy,
    • silence, and
    • judgement.

The antidote to Shame is Empathy.

The power of vulnerability: TEDx Houston (2011)

(Jan 2011) Brené Brown studies human connection — our ability to empathize, belong, love. In a poignant, funny talk at TEDxHouston, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity. A talk to share.

 

Brené Brown: Create True Belonging and Heal the World with Lewis Howes (2017)

 

Whenever there is not love and belonging there is suffering.

Belonging:

  • Belonging is being part of something bigger than yourself, but belonging is also the courage to stand alone.
  • Belonging never asks us to change who we are.
  • Fitting in can mean betraying yourself if it asks us to change who we are to belong.

Teams and Groups can deliver the illusion of belonging.

If you become so adaptable that the goal of adapting is to make you like me, you betray yourself.

There are two kinds of kids:

  1. Kids who ask for help
  2. Kids who don’t

Lewis: my way was of asking was getting angry, mad, and lashing out, turning fear into rage and ploughing over others

  • In 3rd or 4th grade, Lewis was shamed by getting picked last in a dodgeball game
  • He turned his loss into fuel for athletics, eventually playing football in the NFL.
  • He felt like every loss was an attack on his life because he feared he couldn’t be accepted.
Vulnerability
  • Involves: uncertainty, risk, and emotional exposure
  • You can’t be a courageous leader if you aren’t willing to be uncomfortable

The ability to opt-out of talking about Charlottesville and having it “not affect her” is the definition of privilege.

  • Charlottesville is about powerlessness

I can’t imagine a way though the next decade that doesn’t involve dealing with pain. (34 min)

James Baldwin: people hold on to their hate so stubbornly because once they let it go their is nothing but pain.

After a difficult breakup while at college, Lewis took out his rage on the football field.

Every social crisis, almost without exception, is about our inability to deal with our pain:

  • Opioids: physicians
  • Medicated, addicted, in debt, obese.

Our inability to deal with pain and vulnerability is what leads to many problems.

The football team that acknowledges its vulnerabilities will be more successful.

Charlottesville comes down to identity, belonging, and power.

  • This is the concept of “power-over”‘s last stand
  • last stands are violent, desperate
  • nostalgic: “It was so much better when people knew their place”

We can’t solve the next issues with national solutions

 

Vulnerability is not weakness.  It is about the willingness to be seen when you can’t control the outcome.

When you experience shame:
  • Talk to yourself like you talk to someone you love.
  • Talk to someone else: shame can not respond to being spoken

You either own your story or it owns you.

What is Greatness?
  • Greatness is owning your story and loving yourself though that.

 

Brené Brown Shows You How To “Brave the Wilderness” (2017)

(Warning: There is swearing in this video)

 

Dehumanization is not a social justice tool (15 min)

Police-Protester Dichotomy: shaming us for not hating the right people.

I’m not going to let my imperfection move me away from the conversation because its too important

I contributed more than I criticized.

There is a difference between holding people accountable and shame.

Shame is not a strategy.  It will hurt them and you.  Shame begets shame.

Holding people accountable is not as much fun as raging against them.

There should be more tools in your tool bag than shame and coddling. (25 min)

Brené Brown on Empathy

  1. perspective taking
  2. staying out of judgement
  3. recognizing emotion in others

Rarely can a response make something better.  What makes something better is connection.

 

What is the best way to ease someone’s pain and suffering? In this beautifully animated RSA Short, Dr Brené Brown reminds us that we can only create a genuine empathic connection if we are brave enough to really get in touch with our own fragilities.