When Trolls and Crybullies Rule the Earth

How technology reshapes consciousness.

Over the past several years, teenage suicide rates have spiked horrifically. Depression rates are surging and America’s mental health over all is deteriorating. What’s going on?

My answer starts with technology but is really about the sort of consciousness online life induces.

When communication styles change, so do people. In 1982, the scholar Walter Ong described the way, centuries ago, a shift from an oral to a printed culture transformed human consciousness. Once, storytelling was a shared experience, with emphasis on proverb, parable and myth. With the onset of the printing press it become a more private experience, the content of that storytelling more realistic and linear.

As L.M. Sacasas argues in the latest issue of The New Atlantis, the shift from printed to electronic communication is similarly consequential. I would say the big difference is this: Attention and affection have gone from being private bonds to being publicly traded goods.

That is, up until recently most of the attention a person received came from family and friends and was pretty stable. But now most of the attention a person receives can come from far and wide and is tremendously volatile.

Sometimes your online post can go viral and get massively admired or ridiculed, while other times your post can leave you alone and completely ignored. Communication itself, once mostly collaborative, is now often competitive, with bids for affection and attention. It is also more manipulative — gestures designed to generate a response.

People ensconced in social media are more likely to be on perpetual alert: How are my ratings this moment? They are also more likely to feel that the amount of attention they are receiving is inadequate.

As David Foster Wallace put it in that famous Kenyon commencement address, if you orient your life around money, you will never feel you have enough. Similarly, if you orient your life around attention, you will always feel slighted. You will always feel emotionally unsafe.

New social types emerge in such a communications regime. The most prominent new type is the troll, and in fact, Americans have elected a troll as the commander in chief.

Trolls bid for attention by trying to make others feel bad. Studies of people who troll find that they score high on measures of psychopathy, sadism and narcissism. Online media hasn’t made them vicious; they’re just vicious. Online has given them a platform to use viciousness to full effect.

Trolls also score high on cognitive empathy. Intellectually, they understand other people’s emotions and how to make them suffer. But they score low on affective empathy. They don’t feel others’ pain, so when they hurt you, they don’t care.

Trolling is a very effective way to generate attention in a competitive, volatile attention economy. It’s a way to feel righteous and important, especially if you claim to be trolling on behalf of some marginalized group.

Another prominent personality type in this economy is the crybully. This is the person who takes his or her own pain and victimization and uses it to make sure every conversation revolves around himself or herself. “This is the age of the Cry-Bully, a hideous hybrid of victim and victor, weeper and walloper,” Julie Burchill wrote in The Spectator a few years ago.

The crybully starts with a genuine trauma. The terrible thing that happened naturally makes the crybully feel unsafe, self-protective and self-conscious to the point of self-absorption. The trauma makes that person intensely concerned about self-image.

Stephen Miller’s Biggest Gamble Yet

With less than a week to go before the midterm elections, President Donald Trump is warning darkly of an imminent immigrant “invasion,” deploying thousands of troops to the U.S.-Mexico border, releasing a racist ad on Twitter, and threatening to issue an executive order aimed at ending birthright citizenship.

The president has, in pundit-speak, found his “closing argument” for the 2018 campaign season.

.. “The future of the Republican Party should be tapping into … the feeling of belonging and meaning and pride that comes with being part of this whole ‘America First’ movement,” he told me. “There’s something really beautiful about people from all different walks of life … who are bound together by this big idea about American identity, and American unity, and American interests.”
.. Continuing in concern-troll mode, Miller said, “I think one of the big challenges facing modern liberalism is that there’s not a great emotional appeal to an international identity, like a citizen-of-the-world identity.
.. “Look, the current nation-state model is the product of thousands of years of political, social, and cultural evolution,” Miller said. “I mean, it was only recently, in like the last few decades, that people have tried to create an organizing principle larger than the nation-state.” The desire to root for your own native country is “intrinsic” to human nature, he told me. “You see that flag, you sing the national anthem, or you hear your team wins the gold medal … it creates a kind of pride in you that is really hard to translate.”
.. “Find today your most liberal friend, and ask them this question: Who has more of a right to a job in America—a U.S. citizen, or an illegal immigrant? And if they don’t say U.S. citizen like that”—Miller snapped his fingers—“then that means on some philosophical level they find the idea of America First objectionable.”
..  “But the idea of having official membership in the nation-state, and therefore that state has an obligation to protect you”—that was the big idea he believed voters would keep coming back for. Voters feel that connection at a visceral level, Miller suggested, and in the end they would always side with a president offering that appeal.