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Tags: hosting, namecheap, wordpress

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From successful to zero, thanks to Namecheap

TL;DR; Namecheap screws a domain transfer of a SaaS service with tens of important nationwide clients, doesn’t know where the problem is and keeps my service down for 18 days, while pretending to be fixing the issue. Offers a ~$2.50 discount of the price of the renewal of the domain as a compensation.



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Tags: customer-service, customer-service-fail, domain-registrars, namecheap

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Interesting Links:

  • Beau of the Fifth Column
  • René Girard: 5-part CBC Interview Series

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