Social Media: Destroyer or Creator?
Over the last few years we’ve been treated to a number of “Facebook revolutions,” from the Arab Spring to Occupy Wall Street to the squares of Istanbul, Kiev and Hong Kong, all fueled by social media. But once the smoke cleared, most of these revolutions failed to build any sustainable new political order, in part because as so many voices got amplified, consensus-building became impossible.
.. The same tool that united us to topple dictators eventually tore us apart
.. Social media, he noted, “only amplified” the polarization “by facilitating the spread of misinformation, rumors, echo chambers and hate speech. The environment was purely toxic. My online world became a battleground filled with trolls, lies, hate speech.”
.. Here is what he concluded about social media today: “First, we don’t know how to deal with rumors. Rumors that confirm people’s biases are now believed and spread among millions of people.” Second, “We tend to only communicate with people that we agree with, and thanks to social media, we can mute, un-follow and block everybody else. Third, online discussions quickly descend into angry mobs. … It’s as if we forget that the people behind screens are actually real people and not just avatars.
.. Because of the speed and brevity of social media, we are forced to jump to conclusions and write sharp opinions in 140 characters about complex world affairs.
.. today, our social media experiences are designed in a way that favors broadcasting over engagements, posts over discussions, shallow comments over deep conversations. … It’s as if we agreed that we are here to talk at each other instead of talking with each other.”