Contradictions: Engagement in the Clouds
He envisions a future where, when a business needs something done, “they issue the work order to the labor cloud and someone picks up the work order and gets it done.” This allows the business “to get the work done without thinking about the kind of relationship they have with the worker.”
Obviously, no sane manager should expect “engagement” from the denizens of the “labor cloud”, any more than they can from the growing chunk of the population working for low pay in permanent-part-time mode. See? Contradiction!