Why do platforms make the mistake of competing with the participants in the ecosystems they create? (4:02 min)
Google’s original strength was as a switchboard, but it was attracted to the idea of being a destination platform. (8:30 min)
The Romans made the conquered tribes citizens.
There is this gravitational attraction for who knows the most about me. (18:40 min)
Could you imagine if it were Google that came out with the echo, a device that was always listening.
Amazon’s image gave it greater room to innovate.