It’s social media in the age of “patriotic trolling” in the Philippines, where the government is waging a campaign to destroy a critic—with a little help from Facebook itself.
The phenomenon, sometimes referred to as “patriotic trolling,” involves the use of targeted harassment and propaganda meant to go viral and to give the impression that there is a groundswell of organic support for the government. Much of the trolling is carried out by true believers, but there is evidence that some governments, including Duterte’s, pay people to execute attacks against opponents. Trolls use all the social media platforms—including Twitter, Instagram, and YouTube, in addition to the comments sections of news sites. But in the Philippines, Facebook is dominant.
Ressa exposed herself to this in September 2016, a little more than three months after the election. On a Friday night, a bomb ripped through a night market in Davao City, Duterte’s hometown, killing 14 and injuring dozens more. Within hours, Duterte implemented a nationwide state of emergency. That weekend, the most-read story on Rappler was an archived item about the arrest of a man caught planting an improvised explosive device, also in Davao City. The article had been written six months earlier, and the incident had no connection to the night market bombing—but it was circulating on the same Facebook pages that promoted Duterte’s presidency, and people were commenting on it as if to justify the state of emergency.
.. The Rappler data team had spent months keeping track of the Facebook accounts that were going after critics of Duterte. Now Ressa found herself following the trail of her own critics as well. She identified 26 accounts that were particularly virulent. They were all fake (one account used a photo of a young woman who was actually a Korean pop star) and all followed one another. The 26 accounts were posting nearly the exact same content, which was also appearing on faux-news sites such as Global Friends of Rody Duterte and Pinoy Viral News.
The messages being posted consistently linked back to pro-Duterte pages. Ressa and her team put all these accounts into a database, which grew rapidly as they began automating the collection of information, scraping Facebook pages and other public sites. They took to calling their database the Shark Tank. Today it contains more than 12 million accounts that have created or distributed pro-Duterte messages or fake news. Ressa isn’t sure how many of these accounts are fake
Even in the U.S., where Facebook has been hauled before Congress to explain its role in a Russian disinformation campaign designed to influence the U.S. presidential election, the company doesn’t have a clear answer for how it will stem abuse. It says it will add 10,000 workers worldwide to handle security issues, increase its use of third-party fact-checkers to identify fake news, and coordinate more closely with governments to find sources of misinformation and abuse. But the most challenging questions—such as what happens when the government itself is a bad actor and where to draw the line between free speech and a credible threat of violence—are beyond the scope of these fixes. What stays and what goes from the site is still decided subjectively, often by third-party contractors—many of them stationed, as it happens, in the Philippines, a long-standing outsourcing hub.
Facebook is inherently conflicted. It promises advertisers it will deliver interested and engaged users—and often what is interesting and engaging is salacious, aggressive, or simply false. “I don’t think you can underestimate how much of a role they play in societal discourse,” says Carly Nyst, a London-based consultant on technology and human rights who has studied patriotic trolling around the world. “This is a real moment that they have to take some responsibility. These tools they’ve promised as tools of communication and connection are being abused.”
.. Facebook’s executives say the company isn’t interested in being an arbiter of truth, in part because it doesn’t want to assume the role of censor or be seen as having an editorial opinion that may alienate users. Nonetheless, it’s been under increasing pressure to act. In the Philippines, it began conducting safety workshops in 2016 to educate journalists and nongovernmental organization workers. These cover the basics: an overview of the company’s community standards policies, how to block a harasser, how to report abusive content, how to spot fake accounts and other sources of misinformation. The company has increased the number of Tagalog speakers on its global Community Operations team in an effort to better root out local slurs and other abusive language.
Still, Facebook maintains that an aspect of the problem in the Philippines is simply that the country has come online fast and hasn’t yet learned the emergent rules of the internet. In October the company offered a “Think Before You Share” workshop for Filipino students, which focused on teaching them “digital literacy” skills, including critical thinking, empowerment, kindness, and empathy.
Nyst says this amounts to “suggesting that digital literacy should also encapsulate the ability to distinguish between state-sponsored harassment and fake news and genuine content.” The company, she says, “is taking the position that it is individuals who are at fault for being manipulated by the content that appears on Facebook’s platform.”
.. Rappler was born on Facebook and lives there still—it’s the predominant source of Rappler’s traffic. So Ressa finds herself in an awkward spot. She has avoided rocking the boat, because she worries that one of the most powerful companies in the world could essentially crush her. What if Facebook tweaked the algorithm for the Rappler page, causing traffic to plummet? What if it selectively removed monetization features critical to the site’s success? “There’s absolutely no way we can tell what they’re doing, and they certainly do not like being criticized,” she says. But after more than a year of polite dialogue with Facebook, she grew impatient and frustrated.
In a trip to Washington in early November, she met with several lawmakers, telling them that she believes Facebook is being used by autocrats and repressive regimes to manipulate public opinion and that the platform has become a tool for online hooliganism. She did the same in a speech at a dinner hosted by the National Democratic Institute, where Rappler was presented with an award for “being on the front lines of fighting the global challenge of disinformation and false news.”
As she accepted her award, Ressa recalled that she started as a journalist in the Philippines in 1986, the year of the People Power Revolution, an uprising that ultimately led to the departure of Ferdinand Marcos and the move from authoritarian rule to democracy. Now she’s worried that the pendulum is swinging back and that Facebook is hastening the trend. “They haven’t done anything to deal with the fundamental problem, which is they’re allowing lies to be treated the same way as truth and spreading it,” she says. “Either they’re negligent or they’re complicit in state-sponsored hate.”
.. In November, Facebook announced a new partnership with the Duterte government. As part of its efforts to lay undersea cables around the world, Facebook agreed to team up with the government to work on completing a stretch bypassing the notoriously challenging Luzon Strait, where submarine cables in the past have been damaged by typhoons and earthquakes. Facebook will fund the underwater links to the Philippines and provide a set amount of bandwidth to the government. The government will build cable landing stations and other necessary infrastructure.
That’s the sort of big project Facebook embraces. It’s also testing a solar-powered drone that will beam the internet to sub-Saharan Africa and has a team of engineers working on a brain implant to allow users to type with their minds. To Ressa, Facebook looks like a company that will take on anything, except protecting people like her. —With Sarah Frier and Michael Riley
WASHINGTON — In the middle of his crowded dinner in Buenos Aires with President Xi Jinping of China, President Trump leaned across the table, pointed to Robert Lighthizer, the United States trade representative whose skepticism of China runs deep, and declared, “That’s my negotiator!”
He then turned to Peter Navarro, his even more hawkish trade adviser, adding, “And that’s my tough guy!” according to aides with knowledge of the exchange.
Now, with talks between China and the United States set to begin this week in Beijing, Mr. Lighthizer, aided by Mr. Navarro, faces the assignment of a lifetime: redefining the trade relationship between the world’s two largest economies by Mr. Trump’s March 2 deadline to reach an agreement.
And he must do it in a way that tilts the balance of power toward the United States. His approach will have significant ramifications for American companies, workers and consumers whose fortunes, whether Mr. Trump likes it or not, are increasingly tied to China.
First, however, Mr. Lighthizer will need to keep a mercurial president from wavering in the face of queasy financial markets, which have suffered their steepest annual decline since 2008. Despite his declaration that trade wars are “easy to win” and his recent boast that he is a “Tariff Man,” Mr. Trump is increasingly eager to reach a deal that will help calm the markets, which he views as a political electrocardiogram of his presidency.
Mr. Trump has repeatedly told his advisers that Mr. Xi is someone with whom he can cut a big deal, according to people who have spoken with the president. On Saturday, Mr. Trump called Mr. Xi to discuss the status of talks, tweeting afterward that good progress was being made. “Deal is moving along very well,” Mr. Trump said.
The administration has tried to force China to change its ways with stiff tariffs on $250 billion worth of Chinese products, restrictions on Chinese investment in the United States and threats of additional levies on another $267 billion worth of goods. China has responded with its own tit-for-tat tariffs on American goods. But over a steak dinner during the Group of 20 summit meeting in Argentina, Mr. Xi and Mr. Trump agreed to a 90-day truce and to work toward an agreement that Mr. Trump said could lead to “one of the largest deals ever made.”
Mr. Lighthizer — whose top deputy will meet with Chinese officials this week ahead of more high-level talks in February — has played down any differences with Mr. Trump and views his role as ultimately executing the directive of his boss. But the trade representative, who declined to be interviewed, has told friends and associates that he is intent on preventing the president from being talked into accepting “empty promises” like temporary increases in soybean or beef purchases.
Mr. Lighthizer, 71, is pushing for substantive changes, such as forcing China to end its practice of requiring American companies to hand over valuable technology as a condition of doing business there. But after 40 years of dealing with China and watching it dangle promises that do not materialize, Mr. Lighthizer remains deeply skeptical of Beijing and has warned Mr. Trump that the United States may need to exert more pressure through additional tariffs in order to win true concessions.
When Mr. Lighthizer senses that anyone — even Mr. Trump — might be going a little soft on China, he opens a paper-clipped manila folder he totes around and brandishes a single-page, easy-reading chart that lists decades of failed trade negotiations with Beijing, according to administration officials.
“Bob’s attitude toward China is very simple. He wants them to surrender,” said William A. Reinsch, a former federal trade official who met him three decades ago when Mr. Lighthizer was a young aide for former Senator Bob Dole of Kansas. “His negotiating strategy is simple too. He basically gives them a list of things he wants them to do and says, ‘Fix it now.’”
Mr. Trump’s selection of Mr. Lighthizer last month to lead the talks initially spooked markets, which viewed the China skeptic’s appointment as an ominous sign. It also annoyed Chinese officials, who had been talking with the Treasury secretary, Steven Mnuchin, a more moderate voice on trade and the primary point of contact for Liu He, China’s top trade negotiator. Mr. Mnuchin has urged the president to avoid a protracted trade war, even if that entails reaching an interim agreement that leaves some issues unresolved.
Mr. Mnuchin, who attended the G-20 dinner, helped Mr. Trump craft an upbeat assessment declaring the Buenos Aires meeting “highly successful” in the presidential limousine back to the airport, according to a senior administration official.
The disparate views among Mr. Trump’s top trade advisers have prompted sparring — both publicly and behind the scenes.
During an Oval Office meeting with the trade team the fall of 2017, Mr. Lighthizer accused Mr. Mnuchin and Gary D. Cohn, the former National Economic Council director, of bad-mouthing him to free-trade Republican senators.
The argument grew so heated that the White House chief of staff, John F. Kelly, quickly pulled the combatants into the nearby Roosevelt Room and away from the president, where the argument raged on for a few more minutes, according to two witnesses.
Emily Davis, a spokeswoman for the United States trade representative, disputed the account.
Mr. Lighthizer has since worked to increase his own face time with Mr. Trump. He has joked to colleagues that he has more influence with Mr. Trump during winter months because he is able to hitch a ride on Air Force One during the president’s flights down to Mar-a-Lago, which is several miles from Mr. Lighthizer’s own $2.3 million waterfront condo in Palm Beach, Fla.
He used that access to argue to Mr. Trump that the United States has never had more leverage to extract structural reforms on intellectual property, forced transfer of technology from American companies and cybercrime. But while Mr. Trump has jumped at the chance to claim victory in changing China’s ways, experts say that what Mr. Lighthizer is demanding would require significant shifts in how Beijing’s central government and its manufacturing sector coordinate their activities, and that might simply not be possible in the short term.
“Good luck with that,” Mr. Scissors said.
Those who know Mr. Lighthizer say he will try to force concessions through a combination of pressure tactics, like tariffs, and public condemnation. Mr. Lighthizer — who described his own negotiating style as “knowing where the leverage is” during a 1984 interview — typically presents few specific demands during initial talks while publicly bashing efforts by the other side.
He used that approach during recent talks with Canada and Mexico to revise the North American Free Trade Agreement, criticizing foreign counterparts as intransigent and characterizing complaints by American businesses as pure greed.
Mr. Lighthizer’s unsparing view of China comes, in part, from his childhood in Ashtabula, Ohio, an industrial and shipping town on the Great Lakes hit by the offshoring of steel and chemical production. For much of his career, Mr. Lighthizer was a lonely protectionist voice in a Republican Party dominated by free traders, alternating between jobs in government and a lucrative private law career representing large American corporations like United States Steel in trade cases against China.
Mr. Lighthizer found his way into Mr. Trump’s orbit through his work in the steel industry, where he gained prominence by filing lawsuits accusing Japan and China of dumping metals into the United States, in violation of trade laws. In 2011, Mr. Lighthizer caught Mr. Trump’s eye with an opinion piece in The Washington Times, in which he defended Mr. Trump’s approach to China as consistent with conservative ideology and compared the future president to Republican icons like Ronald Reagan.
Taciturn in public and self-deprecating in private, Mr. Lighthizer sees himself as a serious player on the world stage: Two recent guests to Mr. Lighthizer’s Georgetown townhouse were greeted by the stern visage of their host staring down at them from an oil portrait on the wall.
The trade adviser is guarded around Mr. Trump, often waiting until the end of meetings to make his points and quietly nudging the president away from actions he views as counterproductive, current and former officials said. That was the case in mid-2017 when he cautioned the president against withdrawing unilaterally from the World Trade Organization, adding for emphasis, “And I hate the W.T.O. as much as anybody.”
He does not always get his way. In the wake of a new trade agreement with Mexico and Canada this fall, Mr. Lighthizer urged Mr. Trump to consider easing steel and aluminum tariffs on those countries and replacing them with less burdensome quotas. Mr. Trump rejected his plan, according to negotiators from all three countries.
A poker-faced Mr. Lighthizer broke the news to his Mexican and Canadian counterparts by declaring the proposal was inoperative, one of the officials said.
The president also ignored Mr. Lighthizer’s advice in early December when he announced that he intended to begin the six-month process of withdrawing the United States from Nafta in order to pressure House Democrats into passing the new United States-Mexico-Canada Agreement.
That threat undermined months of quiet negotiations between Mr. Lighthizer, labor groups and Democrats like Senator Sherrod Brown of Ohio and Representative Nancy Pelosi of California to try to win their support for the new trade deal. Mr. Trump has yet to follow through on his threat, and Mr. Lighthizer continues trying to work with Democrats to get the new trade deal approved.
“Bob is trying to provide stability and focus in a completely chaotic environment,” Mr. Brown said. “I can’t speak for Bob, but I am certain he is frustrated. How could you not be frustrated as the U.S. trade representative for a president who knows what his gut thinks but hasn’t put much of his brains into trade?”
They eventually allowed her to make a call, but she still hadn’t decided whether she would help the FBI. Then the agents threatened to go after her family.
“He said, ‘Well, you should know, we’re also thinking about prosecuting your mum for the things you said she did on the tape,'” she said, crying.
“In order to cooperate and avoid charges, I would have to make monitored phone calls which they would listen in to and record and I might have to wear a wire and go see people in person.
“I was mortified and afraid of what this would do to my family. I was still in love with Bill at the time so I felt really responsible.”
Two decades on from the outbreak of the scandal, the now public figure and writer said she still doesn’t “feel comfortable talking about it”, but the one thing that she’s adamant about is that despite the moral and ethical implications, it was a consensual relationship.
“It’s not as if it didn’t register with me that he was the president. Obviously it did,” she said.
“‘But I think in one way the moment we were actually in the back office for the first time the truth is I think it meant more to me the someone who other people desired, desired me.
“However wrong it was, however misguided, for who I was at that time, at 22 years old, it was how I felt.”
President Trump said on Friday that he might revoke the credentials of additional White House reporters if they did not “treat the White House with respect,” lobbing another threat at the news media two days after his administration effectively blacklisted the CNN correspondent Jim Acosta.
.. “When you’re in the White House, this is a very sacred place for me, a very special place,” Mr. Trump said as he left Washington for a brief jaunt to Paris. “You have to treat the White House with respect. You have to treat the presidency with respect.”
.. Aides to Mr. Trump said that he was most bothered by reporters who, in his view, spoke to him in a belligerent manner, and that his willingness to take questions — he did so for about 25 minutes on Friday — made him more open to scrutiny than past presidents.
.. But Mr. Trump’s retaliation against Mr. Acosta, buttressed by a false claim that the correspondent had handled a female White House intern roughly during the news conference on Wednesday, has little precedent in the modern White House.
On Friday, the president lashed out at Mr. Acosta again, calling him “a very unprofessional guy.” He went on to insult other members of the White House press corps, including April D. Ryan, the correspondent for American Urban Radio Networks and one of a small number of African-American reporters who cover the administration.
.. “You talk about somebody that’s a loser; she doesn’t know what the hell she’s doing,” Mr. Trump said of Ms. Ryan, in an unprompted diatribe. “She gets publicity, and then she gets a pay raise or a contract with, I think, CNN. But she’s very nasty. And she shouldn’t be. She shouldn’t be. You’ve got to treat the White House and the office of the presidency with respect.”.. In traveling to Paris, Mr. Trump may escape the Washington press corps for a few days. But he will be reunited with Mr. Acosta, who is scheduled to cover the trip for CNN.