Where American Renewal Begins

A Baltimore-based community program provides the architecture for kids’ success.

.. I am constantly using this column to argue that social fragmentation and social isolation are the fundamental problems afflicting America today. Organizations like Thread are the best way to address them.
Thread has taken 415 academically underperforming students in Baltimore schools and built an extended family around them, with about 1,000 volunteers. Each student is given up to five volunteers, who perform the jobs that a family member would perform.
.. Each volunteer is coached by a more experienced volunteer, called the Head of Family. The Head of Family is coached by a Grandparent, who supports the Head. The Grandparents are coached by Community Managers, who are paid Thread staffers. Circling the whole system are Collaborators, who offer special expertise when called in — legal help, SAT tutoring, mental health counseling, etc.
.. The students are lured with free pizza and asked if they would like to join the program. They are told they will be in it for 10 years, until they are in their 20s. They sign a contract demonstrating commitment, and no one has left early.

For the first few months, the students often reject the relationships. “You expect people not to be there for you,” says Marcus, one of the students. Trust is built by persistence through failure.

“Unconditional love is so rare in life that it is identity-changing when somebody keeps showing up even when you reject them. It is also identity-changing to be the one rejected.”

Thread also has an app called Tapestry. It tracks every time a volunteer has a touchpoint with one of the students — driving to school, sharing a meal. Hemminger calls it the Fitbit of social relationships. Tapestry can track how often a student has touchpoints, who hasn’t had a touchpoint, how many touchpoints lead to what outcomes.

.. Thread cultivates an ethos of utter vulnerability, which starts at the top. Hemminger and her staff are very open when they don’t know what they are doing and need help.

They are very, very open when they are hurting.

.. That vulnerability stretches throughout. Teenagers, who usually have their armor up with strangers, told me all about the stresses in their life, their fears and their mental health challenges.

.. The program rejects any distinction between haves and have-nots. The volunteers are not there to do social change. They are there to be changed. The word “mentor” is banned because everybody is leaning on everybody else.

.. These days, I spend my mornings writing depressing columns about a political culture marred by distrust and my afternoons visiting places like Thread. There is no way to repair national distrust without repairing individual relationships one by one. This is where American renewal begins.