Barack Obama offered some advice on self-confidence to young men at an event hosted by his foundation in Oakland, California, on Tuesday. When asked by a member of the audience about his definition of being a man, and how it relates to the LGBT+ community, the former US president said being a man was ‘first and foremost being a good human’ before going on to say that ‘if you are very confident about your sexuality, you don’t have to have eight women around you twerking’
Mary Parker Follett (3 September 1868 – 18 December 1933) was an American social worker, management consultant, philosopher and pioneer in the fields of organizational theory and organizational behavior. Along with Lillian Gilbreth, she was one of two great women management experts in the early days of classical management theory. She has been called the “Mother of Modern Management”. Instead of emphasizing industrial and mechanical components, she advocated for what she saw as the far more important human element, regarding people as the most valuable commodity present within any business. She was one of the first theorists to actively write about and explore the role people had on effective management, and discuss the importance of learning to deal with and promote positive human relations as a fundamental aspect of the industrial sector.
Follett was born in 1868 in Quincy, Massachusetts, to a wealthy Quaker family. Her family was composed of Charles Allen Follett, a machinist in a local shoe factory, and Elizabeth Curtis (née Baxter) Follett, respectively of English-Scottish and Welsh descent, and a younger brother. Follett attended Thayer Academy, a collegiate preparatory day school in Braintree, Massachusetts, and spent much of her free time caring for her disabled mother. In September 1885 she enrolled in Anna Ticknor‘s Society to Encourage Studies at Home.
From 1890 to 91, she studied at the University of Cambridge and then moved to study at Society for the Collegiate Instruction of Women in Cambridge (later known as Radcliffe College). For the next six years, Follett attended the university on an irregular basis, eventually graduating summa cum laude in 1898. Her Radcliffe thesis, The Speaker of the House of Representatives, was published in 1896. She would go on to apply to Harvard but would be denied entrance to the university on the basis that she was a woman.
Over the next three decades, she published many works. She was one of the first women ever invited to address the London School of Economics, where she spoke on cutting-edge management issues. She also distinguished herself in the field of management by being sought out by US President Theodore Roosevelt as his personal consultant on managing not-for-profit, nongovernmental, and voluntary organizations.
Ideas and influences
Mary Parker Follet defined management as “the art of getting things done through people“. Follett’s educational and work background would shape and influence her future theories and writings. One of her earliest career positions would see her working as a social worker in the Roxbury neighborhood of Boston from 1900 to 1908. During this period her interactions with the Roxbury community would lead her to realize the importance of community spaces as areas to meet and socialize.
Her experience in developing vocational guidance and evening programs in public schools, she would develop what would be her life’s work and her theories in group dynamics. “The New State,” her second writing published in 1918, would evolve from a report into her second published work. This publication would go on to lay the foundational theories for her most important theories and become a major center of attention of her career.
By participating in local recreational, educational, and advocacy groups Parker developed her ideals of participatory democracy and her ideals of society as “integrative.” Observing people led Parker to believe that the boundaries of a person’s identities are porous, affected by the society around them, which, in turn, is affected by the identities of the people within it. Thus the self and the society, according to Parker, are in a cycle in which they constantly help to create one another.
In her capacity as a management theorist, Follett pioneered the understanding of lateral processes within hierarchical organizations (their recognition led directly to the formation of matrix-style organizations, the first of which was DuPont, in the 1920s), the importance of informal processes within organizations, and the idea of the “authority of expertise,” which really served to modify the typology of authority developed by her German contemporary, Max Weber, who broke authority down into three separate categories: rational-legal, traditional and charismatic.
She recognized the holistic nature of community and advanced the idea of “reciprocal relationships” in understanding the dynamic aspects of the individual in relationship to others. Follett advocated the principle of what she termed “integration,” or noncoercive power-sharing based on the use of her concept of “power with” rather than “power over.”
Follett contributed greatly to the win-win philosophy, coining the term in her work with groups. Her approach to conflict was to embrace it as a mechanism of diversity and an opportunity to develop integrated solutions rather than simply compromising. She was also a pioneer in the establishment of community centers.
Follett’s unique background often led her to take positions on major issues that mediated between the conventional viewpoints. In The New State, she took the position on societal change that:
It is a mistake to think that social progress is to depend upon anything happening to the working people: some say that they are to be given more material goods and all will be well; some think they are to be given more “education” and the world will be saved. It is equally a mistake to think that what we need is the conversion to “unselfishness” of the capitalist class.“
Likewise, her position on the labor movement was as follows:
Neither working for someone nor paying someone’s wages ought to give you power over them.“
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Ann Pawelec Deschenes (1998) found obscure reference pointing to Mary Parker Follett having coined the term “transformational leadership“. She quotes from Edith A. Rusch’s The Social Construction of Leadership: From Theory to Praxis (1991):
…writings and lectures by Mary Parker Follett from as early as 1927 contained references to transformational leadership, the interrelationship of leadership and followership, and the power of collective goals of leaders and followers (p. 8).
Burns makes no reference to Follett in Leadership. However, Rusch was able to trace what appear to be parallel themes in the works of Burns and Follett. Rusch presents direct references in Appendix A. Pawelec (Deschenes) found further parallels of transformational discourse between Follett’s (1947, 1987) work and Burns (1978).
From The Collected Papers of Mary Parker Follett (p. 247): “Moreover, we have now to lay somewhat less stress than formerly on this matter of the leader influencing his group because we now think of the leader as also being influenced by his group.”
Although most of Follett’s writings remained known in very limited circles until republished at the beginning of this[which?] decade, her ideas gained great influence after Chester Barnard, a New Jersey Bell executive and advisor to President Franklin D. Roosevelt, published his seminal treatment of executive management, The Functions of the Executive. Barnard’s work, which stressed the critical role of “soft” factors such as “communication” and “informal processes” in organizations, owed a telling but undisclosed debt to Follett’s thought and writings. Her emphasis on such soft factors paralleled the work of Elton Mayo at Western Electric’s Hawthorne Plant, and presaged the rise of the Human Relations Movement, as developed through the work of such figures as Abraham Maslow, Kurt Lewin, Douglas McGregor, Chris Argyris and other breakthrough contributors to the field of Organizational Development or “OD”.
Her influence can also be seen indirectly perhaps in the work of Ron Lippitt, Ken Benne, Lee Bradford, Edie Seashore and others at the National Training Laboratories in Bethel, Maine, where T-Group methodology was first theorized and developed. Follett’s work set the stage for a generation of effective, progressive changes in management philosophy, style, and practice, revolutionizing and humanizing the American workplace and allowing the fulfillment of Douglas McGregor’s management vision of quantum leaps in productivity. effected through the humanization of the workplace.
After her death, her work and ideas would disappear from American organizational and management circles of the time but continue to gain followership in Great Britain. In the last decades, her work has been rediscovered. During the 1960s, her ideas would re-emerge in Japan, where management thinkers would apply her theories to business.
Her texts outline modern ideas under participatory management: decentralized decisions, integrating role of groups, and competition authority. Follett managed to reduce the gap between the mechanistic approach and contemporary approach that emphasizes human behavior.
Her advocacy for schools to be used after hours for recreational and vocational use affected the Boston area, where schools opened their doors after hours for such uses, and community centers were built where schools were not located, which was a revolutionary concept during the 20th century. Her experience working in that area taught her a lot about notions of democracy and led her to write more for a wider audience, particularly the business world. She believed that good practice in business would have a significant impact on other institutions.
Follett’s legacy has been recognized by the establishment, in 1992, of the annual Mary Parker Follett Award for the outstanding paper to appear each year in Accounting, Auditing & Accountability Journal. The award citation states that it is named “in memory of a pioneering woman in the field of management and accountability literature who was international and interdisciplinary in her approach.”
The power of vulnerability: TEDx Houston (2011)
(Jan 2011) Brené Brown studies human connection — our ability to empathize, belong, love. In a poignant, funny talk at TEDxHouston, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity. A talk to share.
Listening to shame | Brené Brown (2012)
- Vulnerability is not weakness. It is our most accurate measure of courage.
- Vulnerability is the birthplace of
- creativity, and
Shame: has focus on self. Guilt is focus on behavior.
- Shame has two scripts:
- You are never good enough.
- Who do you think you are?
- Shame is correlated with:
- eating disorders.
- Shame is organized by gender:
- For women is not being able to do it all perfectly while never letting them see you sweat.
- Shame for men is appearing weak.
- Shame is fed by
- silence, and
The antidote to Shame is Empathy.
Brené Brown: Create True Belonging and Heal the World with Lewis Howes (2017)
Whenever there is not love and belonging there is suffering.
- Belonging is being part of something bigger than yourself, but belonging is also the courage to stand alone.
- Belonging never asks us to change who we are.
- Fitting in can mean betraying yourself if it asks us to change who we are to belong.
Teams and Groups can deliver the illusion of belonging.
If you become so adaptable that the goal of adapting is to make you like me, you betray yourself.
There are two kinds of kids:
- Kids who ask for help
- Kids who don’t
Lewis: my way was of asking was getting angry, mad, and lashing out, turning fear into rage and ploughing over others
- In 3rd or 4th grade, Lewis was shamed by getting picked last in a dodgeball game
- He turned his loss into fuel for athletics, eventually playing football in the NFL.
- He felt like every loss was an attack on his life because he feared he couldn’t be accepted.
- Involves: uncertainty, risk, and emotional exposure
- You can’t be a courageous leader if you aren’t willing to be uncomfortable
The ability to opt-out of talking about Charlottesville and having it “not affect her” is the definition of privilege.
- Charlottesville is about powerlessness
I can’t imagine a way though the next decade that doesn’t involve dealing with pain. (34 min)
James Baldwin: people hold on to their hate so stubbornly because once they let it go their is nothing but pain.
After a difficult breakup while at college, Lewis took out his rage on the football field.
Every social crisis, almost without exception, is about our inability to deal with our pain:
- Opioids: physicians
- Medicated, addicted, in debt, obese.
Our inability to deal with pain and vulnerability is what leads to many problems.
The football team that acknowledges its vulnerabilities will be more successful.
Charlottesville comes down to identity, belonging, and power.
- This is the concept of “power-over”‘s last stand
- last stands are violent, desperate
- nostalgic: “It was so much better when people knew their place”
We can’t solve the next issues with national solutions
Vulnerability is not weakness. It is about the willingness to be seen when you can’t control the outcome.
When you experience shame:
- Talk to yourself like you talk to someone you love.
- Talk to someone else: shame can not respond to being spoken
You either own your story or it owns you.
What is Greatness?
- Greatness is owning your story and loving yourself though that.
Brené Brown Shows You How To “Brave the Wilderness” (2017)
(Warning: There is swearing in this video)
Dehumanization is not a social justice tool (15 min)
Police-Protester Dichotomy: shaming us for not hating the right people.
I’m not going to let my imperfection move me away from the conversation because its too important
I contributed more than I criticized.
There is a difference between holding people accountable and shame.
Shame is not a strategy. It will hurt them and you. Shame begets shame.
Holding people accountable is not as much fun as raging against them.
There should be more tools in your tool bag than shame and coddling. (25 min)