Even when the Facebook leaders understood the problem, they tried to hide it.
Right after the election Zuckerburg was dismissive of the idea that Fake News influenced the election.
People within the company thought he was out of touch.
At the time Facebook was under pressure.
Trump had won the election using social media, but Facebook was dismissive.
Facebook employees saw the tip of the iceberg . They had been following Russian
Mark wanted to find a technical fix.
Sheryl was thinking about the legal risk and was wondering whether they would find out things they didn’t want to know. Sheryl was thinking about what the consequences would be.
Sheryl yelled at the security team for investigating Russian interference without formal approval.
The leadership was concerned that Washington was controlled by conservatives who would have an adverse reaction to an investigation or efforts to curb this activity. Conservatives already think Silicon Valley is a bunch of hippies.
There was pressure within Facebook not to publish anything linking activity back to Russia. Sheryl(?) also signed off on a policy not to take down the Russian troll accounts.
Mark Zuckerburg was traveling the country, milking cows, and acting as though he wanted to run for President.
Sheryl Sandberg was running her own “Lean-In” brand.
Alex Stamos (Security Chief) briefs the audit committee and the board’s response is to yell at Mark(?) and Sheryl(?)
The leadership holds a big meeting and Sheryl yells at Alex Stamos for
- not briefing her fully
- admitting that they hadn’t fully got a grip on the situation
- suggesting that Russia would likely do this again in the future
Alex has gotten in trouble in the past for being too transparent
The Cambridge Analytical Scandal illustrates:
- The consequences of surveillance capitalism
- The potential of Facebook to influence elections
Apple CEO Tim Cook castigates Facebook for their business model.
Facebook conducts an advertising campaign and privately goes on attack using the Washington PR opposition research campaign, which uses the NTK network which publishes propaganda.
Confronted with a Propaganda Scandal, they turn to a PR campaign to create their own Propaganda.
Attacks Apple and Tim Cook. Attack George Soros, arguing the Facebook’s criticism was masterminded by George Soros. In taking on Soros they are getting into the smear and conspiracy business.
Related:
Damage Control at Facebook: 6 Takeaways From The Times’s Investigation