What My Son With Autism Taught Me About Managing People

Recognizing and working with colleagues’ different cognitive styles helps get the most out of everyone

.. It wasn’t until he received his first formal diagnosis—initially for ADHD, rather than autism—that I realized his brain was just wired differently from mine. I was able to recognize how often I was asking him to do something he couldn’t do, rather than something he wouldn’t do. Even more important, I started to see the connection between his wiring and his talents, like his mathematical ability and his extraordinary vocabulary.

.. Once I recognized those distinctions as a mom, I started seeing them in my professional relationships, too.

.. After my son’s diagnosis, I started to pay attention to how different members of the team did or didn’t participate in our regular sit-downs.

For instance, my own wiring pushes me to jump in, get as many of my ideas on the table as possible, and then push toward a decision. But one smart young man, who was absolutely brimming with ideas, wasn’t apt to speak during meetings. He once explained to me, “I need time to reflect before I’m ready to share my ideas.”

.. After that, I started breaking our meetings into two parts: part one to lay out our goals and any relevant background, plus invite ideas from people whose wiring was set up to present ideas the way I did. In part two, I’d invite input from those who needed time. Our meetings became much tighter and more effective, and we started to tap into the wisdom of our whole team.

.. Then there were those people—kinetic learners—who I realized aren’t built to sit still. To think or learn to their full ability, they need to move around, such as pacing or jiggling their knee or leaving the office at lunch to do a thousand-calorie workout.

.. But with my new mind-set, I started to schedule walking meetings whenever I was huddling one-on-one and didn’t need to take a lot of notes; I used voice dictation on my phone to capture key takeaways as we walked.

.. Getting outside and moving around not only helped my kinetic colleagues think more clearly and creatively, but also helped me discover that moving around gets me thinking differently, too.

.. It never dawned on me that many people’s wiring isn’t set up to read throat clearing or glances at a phone as signs that it’s time to wrap up a chat, so they need more direct signals. But now if I find someone isn’t picking up on my cues, I say explicitly, for instance, “I need to end our conversation now so that I can get back to work.”

.. I have always been someone who remembers ideas and theories more than facts and anecdotes, but I had never thought about how that affects my professional relationships. I just noticed that I often had to repeat an idea three or four times before my colleagues finally understood or retained it. “Why can’t they understand the idea of aggregating and tagging social-media content?” I might fret.

.. Once I started peppering my conversations with specific, concrete examples for each of my abstract ideas, I found my colleagues were much faster to embrace my ideas on everything from software projects to marketing campaigns.

Soon, it took fewer repetitions for me to get my ideas across—but I also became more patient with the repetition, because I realized that I wasn’t speaking their language.

.. I have long realized that I have challenges with what psychologists call “executive function”—namely, the ability to break a project apart into component tasks and organize those tasks so that they can be completed on time. I’m the kind of person who has a messy desk and can easily miss deadlines, so I’ve gradually built up a set of digital tools and habits that mostly compensate for my state of mental disorganization.

.. When I start working with someone new, I let them know that I am not great at keeping track of tasks and details, so I invite them to remind me if anything slips.

Finding Relief on the Streets and at the Office

Terrorists are much weaker than we feared in 2001. And sexual harassers are suddenly more vulnerable.

Mr. Wood wrote of the suspect, Sayfullo Saipov. “I harp on Saipov’s apparent stupidity for one reason: As long as Islamic State’s attackers are idiots like Saipov, our societies can probably handle them. . . . The Idiots’ Crusade is a manageable problem. Much less tolerable would be a campaign of competent terror—the kind of mayhem enabled by training, like the 2015 Bataclan killers in Paris had, or by patient planning, as Stephen Paddock in Las Vegas did.”

.. it must be noted that what has happened the past month regarding sexual harassment in the workplace is epochal, a true watershed and long overdue.

.. The revelations will have a huge impact, not because men now understand that sexual abuse and bullying are wrong—they always knew, and for many the wrongness would have been part of the enjoyment—but because they now know, really for the first time, that they will pay a terrible price if their misbehavior is revealed. And from here on in, there’s a greater chance it will be revealed, and believed.

.. Celebrity abusers understand the first paragraph of their obit will now include something like, “. . . but fell from his position of power in the sexual-abuse scandals of the 2010s.”

.. In July 2015 New York magazine put 35 women on the cover who alleged that Bill Cosby had sexually violated them. Until then it had been a cloudy, amorphous story. Suddenly it was no longer he-said/she-said: You saw the faces, read the testimony, and knew what Mr. Cosby really was. A year later Gretchen Carlson, and later others, went up against Fox News’s Roger Ailes ; her lawsuit was settled for $20 million. Then came the revelation of the Bill O’Reilly settlements.

.. But Black October for sexual harassers began with the New York Times stories by Jodi Kantor and Megan Twohey on Harvey Weinstein’s history of abuses and payoffs, followed by Ronan Farrow’s lengthy investigation in the New Yorker, and then on to other men in show business and the news media.

.. And one of the things that fell is the phrase “everybody knew.” That is now a self-indicting phrase.

.. Human-resources departments terrified of costly lawsuits will impose more and stranger rules that won’t necessarily thwart bad guys but will harass good men.

.. It included: don’t stray onto the curb, stay on the sidewalk, keep back from careening trucks that take a corner too tight and knock people down. I got it, I said—I take the arms of cellphone zombies and guide them a step back to keep them safe. I’d done it recently with a young woman. He got a poignant look. “I can’t do that now,” he said. If he put his hand on a strange woman’s arm, it might be misunderstood.