We were better served by old-fashioned relationship-focused bank managers

Banking was then a career for those who did not quite make the grades required by the good universities. If they joined either of these two institutions, they might with diligence become branch managers after 20 years. The bank manager was a community figure who would base his (they were all men) lending decisions as much on his local knowledge and the character of the borrower as on figures. He expected to spend his career at the bank and retire with a generous pension to spend more time on the golf links where he had schmoozed his clients. It never crossed his mind, or those of his customers, that the bank he had joined would not continue forever in broadly its existing form.

 

.. Lawrence Summers (the former US Treasury secretary who experienced the transformation variously as academic, politician, university administrator and would-be central banker) described it thus: “In the last 30 years the field of investment banking had been transformed from a field that was dominated by people who were good at meeting clients at the 19th hole, to people who were good at solving very difficult mathematical problems that were involved in pricing derivative securities.” Professor Summers reported this shift with evident approval.

Yet these cleverer people managed things much less well than had their less intellectually distinguished predecessors. They were rarely as clever as they thought they were — or sufficiently clever to handle the complexities of the environment they had created.