Leslie Jones and Twitters’ Troll Economics

as a private company, Twitter has no legal obligation to let anyone use its service, the activities at issue here—targeted harassment, as well as posting faked tweets—violated the company’s terms of service, and they weren’t speech that any business would feel obliged to protect. If customers in a coffee shop behaved as Jones’s trolls did, they would immediately be booted.

.. The company has reasonable rules in place to prevent such abuse, but it is often justifiably criticized for failing to monitor for violations and enforce its guidelines rigorously and consistently. While Twitter responded quickly to Jones’s concerns, it has not done anywhere near as well in responding to similar reports from non-celebrities. And this very selectivity has led people like Yiannopoulos and his supporters to claim that they’re being punished for their conservative ideology, rather than for their incivility.

.. But if Twitter wants to stick with this approach and grow its business, it needs to recognize that identifying and stopping abusive behavior isn’t optional. Its value depends, in large part, on what economists call network effects: the more people on the network, the more valuable it becomes to users. But trolls can create reverse network effects—the more of them there are, the less valuable the network becomes.

.. That’s why it has long been clear to other media organizations that if fostering robust and healthy discussions in comment threads is part of your business model, then moderation is a must. For a service on the scale of Twitter, the challenge is obviously much greater.

Ev Williams became a billionaire by helping to create the free and open web. Now, he’s betting against it.

you might expect someone to recognize him. But as he gets on a downtown train, no one turns a head.

Despite serving as a board member at one of the five largest social networks, and a mainstay of the Bay Area tech industry for almost two decades, the kind of fame attached to the names of Mark Zuckerberg, Peter Thiel, or the “Google guys” has eluded Williams.

.. His startups have nearly all specialized in the same abstract medium: text boxes.

.. In fact, you are reading this very story on the open web—unless you found it on the Facebook app on your phone, in which case you are reading a copy nearly identical to the open-web version of the story, except that yours loaded much faster and lives on Facebook’s servers.)

.. “I think the distribution points are going to consolidate.”

The distribution points are the search engines and the social networks: Facebook, Google, Twitter, Snapchat, and the messaging apps. Also on that list are YouTube (owned by Google), Instagram (owned by Facebook), Whatsapp (also owned by Facebook), and Facebook Messenger (ditto). By linking the web together, or hosting normally data-heavy content for free, these distribution nodes seize more and more users. And because each of the nodes is more interesting than any one individual’s personal site, people who used to go to personal sites wind up at the nodes instead.

.. The developers who wrote Drupal and WordPress, two important pieces of blogging software, both recently expressed anxiety over the open web’s future.

.. Tim Wu, a law professor at Columbia University, argues in his book The Master Switch that every major telecommunications technology has followed the same pattern: a brief, thrilling period of openness, followed by a monopolistic and increasingly atrophied closedness

.. “Railroad, electricity, cable, telephone—all followed this similar pattern toward closedness and monopoly, and government regulated or not, it tends to happen because of the power of network effects and the economies of scale,” he told me.

.. Josh Benton, a media critic at Harvard, once described Medium as “YouTube for prose,”

.. “I realized there are dot-com people and there are web people,”

.. They don’t have personal sites. … They don’t get personal.”

.. For all the talk of their radical openness, blogs had mostly been the domain of those with hosting space, programming experience, and the time to write them.

.. Odeo wanted to be to podcasts what Blogger was to blogs, but internet audio was still too disorganized for a business to succeed.

.. the fall of 2006 to the spring of 2007—was the most heated the aughts ever got in Silicon Valley. In this period, Google acquired YouTube, an 18-month-old company, for $1.6 billion. Facebook opened to all users, not just college students. TIME declared “You” the Person of the Year, a silly gimmick that nonetheless initiated the era of social-media hype. And Apple debuted the first iPhone.

.. the internet of 2008 can seem distant. That year’s presidential election was famously waged via web blogs. By 2012, much of the conversation had moved to Twitter.

.. “If your job was to feed people, but you were only measured by the efficiency of calories delivered, you may learn over time that high-calorie, high-processed foods were the most efficient ways to deliver calories,” he says

.. Medium’s marketing position isn’t far from Whole Foods either—it wants to be the big corporation that upscale customers trust.

.. Each of these sites still lives on its own domain name, but in terms of design and function, each is essentially a Medium page. Their stories also live on Medium’s servers.

.. Two years later, he founded Medium, describing it as a place for content that was too short for Blogger and too long for Twitter.

.. This is Medium’s reason for existing: to protect individual writers in the fierce and nasty content jungles.

.. It wants to do so by adopting many of the tics and habits of the original blogosphere—the intertextuality, the back-and-forth, the sense of amateurism

.. Medium, yes, will just be another platform, but it will run the open web in an emulator.

.. Google and Facebook, just two companies, send more than 80 percent of all traffic to news sites.

.. The web of 2008—the web that helped elect President Obama—has already withered.

.. but ours had more creativity, ours weren’t just for the money.

How Clinton aims to trump Trump on Twitter

Her newly aggressive social media strategy aims to turn the presumptive GOP nominee’s own words against him.

After a long primary campaign in which Trump has used Twitter to pump out an endless stream of taunts at rivals and gobble up news coverage, Clinton’s campaign has rolled out a strategy in recent weeks to turn the presumptive GOP nominee’s own words against him — with some sly sarcasm and snark.

.. The Clinton campaign says it teed up that tweet hours before her speech, assuming — correctly — that Trump would take the bait. And that’s actually a strategy that Twitter advises the campaigns to follow: gaming out future events and storing up especially savvy tweets, including GIFs and video, that might match those situations.

.. “The Clinton campaign is particularly good at planning to be spontaneous,” says Twitter spokesman Nick Pacilio.

.. since signing on in 2009. He has amassed 8.8 million followers — some 2 million more than Clinton, who didn’t join until 2013 — and has compiled a large body of work: about 32,000 tweets, compared with Clinton’s 5,900.

.. Trump has talked about his appreciation for Twitter as a tool to confront his critics. “For years, if somebody did bad stuff to me, I couldn’t fight back,” Trump told Fox News’ Sean Hannity last year. “Now I have @realDonaldTrump and I can sort of tweet some bad stuff about them, and if people like it, it’s all over the world.”

.. Her staff, at the time, noted that she wasn’t comfortable checking messages on a desktop computer.

.. it’s increasingly trying to use the real estate mogul’s voluminous statements against him in a kind of social media jujitsu.

.. Take Trump’s now-infamous tweet showing himself and a taco bowl with the phrase “I love Hispanics!” When he later suggested that a federal judge couldn’t act fairly in a case involving Trump University because of his Mexican heritage, the Clinton campaign took to Twitter to declare: “So much for the taco bowls.”

 

An open letter to Jack Dorsey

Right now Facebook is completely dominating us. There’s no good outlet for blog posts that integrates well with FB because they don’t allow linking in their timeline posts.

If you look through Facebook, you won’t find many outbound links, they do all kinds of things to discourage it.

So they’re turning the web into a Facebook thing. Because that’s where we have to post to get engagement. But we can’t use the rest of the web. And that’s the problem.