Facebook’s Monopoly Tyranny is no Longer a Zuckerberg Secret

Meanwhile a huge trove of Facebook emails that just leaked and it shows the true nature of the Zuckerberg legacy. The UK Parliament published a trove of top-secret Facebook executive emails on December 5th. tl;dr it’s exactly what you’d expect.

  • Mark Zuckerberg personally approved Facebook’s decision to cut off social network Vine’s data. (so much for a capitalism of fair competition)
  • Facebook tried to figure out how to grab users’ call data without asking permission. (likely spying on their real-time conversations)
  • Certain key apps were white-listed and given greater access to user data even after a broader clampdown. (Netflix and Airbnb among the favored friends)
  • Mark Zuckerberg privately admitted that what’s good for the world isn’t necessarily what’s good for Facebook. (Where’s the world tour Mark?)
  • Mark Zuckerberg suggested users’ data was worth 10 cents a year. (Heck, is that even worth selling?)

In the process of creating one of the most corrupt business models ever invented, Facebook chose profits over its users. In a weird twist of fate it’s the UK that seems to have stood up to Facebook, where American doesn’t even regulate its offending tech companies.

.. The leaked Emails show Execs discussed the single biggest threat to Facebook. They ended up disrupting journalism, diverting internet traffic and turning into a weaponized platform used against the state, democracy and capitalism, slowing down rivals and thwarting innovation itself allowing Chinese companies like Tencent and ByteDance to overtake them.

.. Facebook staff in 2012 discussed selling access to user data to major advertisers, basically selling your info without your consent. Facebook’s profit seeking greed led to the centralization of data where the richer get richer on the poor public’s data.

.. There is evidence that Facebook’s refusal to share data with some apps caused them to fail. Facebook picked the winners in a fake internet, even deceiving advertising that video (on its platform) was the next big thing. Facebook was later found to have falsified video metrics significantly to deceive advertisers and brands.

You can view all 250 pages of the Facebook documents right here.

Facebook should heed the lessons of internet history

Its business model is threatened by lower usage and advertiser discontent

Big tobacco is what the bosses of several large technology firms have started calling Facebook in private and in public. The company has spent the past year fending off critics who claim it is addictive, bad for democracy and overdue for a regulatory reckoning. Being compared to the tobacco giants is one of the business world’s more toxic insults, but it is not the only unflattering analogy circulating. A lower blow is the suggestion that Facebook may become like Yahoo, the once high-flying internet firm that plunged.

Even a year ago the idea would have been unthinkable. The social-networking giant, which runs Instagram, WhatsApp and Facebook Messenger as well as its own core service, was thriving. But since January it has become mired in a series of controversies, misjudgments and missteps.

  • It became clear that it had done too little to stop Russian interference in America’s election in 2016.
  • It had to admit that it had shared the personal data of 90m users with outside firms without permission.
  • It later suffered a data breach affecting 50m users.

.. The past week has brought more bad news. Mark Zuckerberg, Facebook’s chief executive, has been forced onto the airwaves to defend his second-in-command, Sheryl Sandberg, after the New York Times on November 14th published a report alleging that they had tried to downplay the extent of Russian electoral interference to the firm’s board of directors, and hired lobbyists and the kind of “opposition-research” firms commonly used in political campaigns, to deflect blame onto other firms and to tarnish critics. The revelations have cemented the idea that Facebook is “grossly mismanaged”, says an advertising executive. Its shares have fallen by 27% since the start of the year.

Sheryl Sandberg Can’t Have It All

The truth is, Sheryl Sandberg has been preoccupied with her own P.R. — and has been a master of the cold science of optics — ever since she was a teenager. One of the most revealing stories in “Lean In” is about her senior year, when she was voted Most Likely to Succeed. Believing that the title would interfere with her chances of getting a date to the biggest party of the year — “Who wants to go to the prom with the smartest girl in the class?”— she got a friend on the yearbook to remove the designation.

.. Much of the advice Sandberg gives in “Lean In” is, frankly, unapologetically strategic. And why ever not, when the obstacles to female advancement can seem as high as the moon? But controversially, much of it was also retrograde, a nod to realpolitik: Ask for a raise because women as a group tend to be underpaid, not because you personally deserve it. Note that someone more senior to you suggested that you ask for this salary negotiation in the first place. Be “relentlessly pleasant,” to borrow a phrase from Mary Sue Coleman, president of the Association of American Universities.

.. What makes Sandberg’s current behavior so unsavory is that she put corporate interests — and her own image — ahead of the needs of democracy. She would sooner downplay Facebook’s involvement in a national security crisis than compromise the integrity of her reputation. And in so doing, Sandberg, one of the country’s most influential and renowned feminists, may have contributed to the historic loss of the first viable female candidate for president of the United States.

What Facebook Knew and Tried to Hide

Even when the Facebook leaders understood the problem, they tried to hide it.

Right after the election Zuckerburg was dismissive of the idea that Fake News influenced the election.

People within the company thought he was out of touch.

At the time Facebook was under pressure.

Trump had won the election using social media, but Facebook was dismissive.

Facebook employees saw the tip of the iceberg .  They had been following Russian

Mark wanted to find a technical fix.

Sheryl was thinking about the legal risk and was wondering whether they would find out things they didn’t want to know.  Sheryl was thinking about what the consequences would be.

Sheryl yelled at the security team for investigating Russian interference without formal approval.

The leadership was concerned that Washington was controlled by conservatives who would have an adverse reaction to an investigation or efforts to curb this activity.  Conservatives already think Silicon Valley is a bunch of hippies.

There was pressure within Facebook not to publish anything linking activity back to Russia.  Sheryl(?) also signed off on a policy not to take down the Russian troll accounts.

Mark Zuckerburg was traveling the country, milking cows, and acting as though he wanted to run for President.

Sheryl Sandberg was running her own “Lean-In” brand.

Alex Stamos (Security Chief) briefs the audit committee and the board’s response is to yell at Mark(?) and Sheryl(?)

The leadership holds a big meeting and Sheryl yells at Alex Stamos for

  • not briefing her fully
  • admitting that they hadn’t fully got a grip on the situation
  • suggesting that Russia would likely do this again in the future

Alex has gotten in trouble in the past for being too transparent

The Cambridge Analytical Scandal illustrates:

  • The consequences of surveillance capitalism
  • The potential of Facebook to influence elections

Apple CEO Tim Cook castigates Facebook for their business model.

Facebook conducts an advertising campaign and privately goes on attack using the Washington PR opposition research campaign, which uses the NTK network which publishes propaganda.

Confronted with a Propaganda Scandal, they turn to a PR campaign to create their own Propaganda.

Attacks Apple and Tim Cook.  Attack George Soros, arguing the Facebook’s criticism was masterminded by George Soros.  In taking on Soros they are getting into the smear and conspiracy business.

 

Related:

Damage Control at Facebook: 6 Takeaways From The Times’s Investigation