I Used to Be a Human Being

An endless bombardment of news and gossip and images has rendered us manic information addicts. It broke me. It might break you, too.

By Andrew Sullivan

But the rewards were many: an audience of up to 100,000 people a day; a new-media business that was actually profitable; a constant stream of things to annoy, enlighten, or infuriate me; a niche in the nerve center of the exploding global conversation; and a way to measure success — in big and beautiful data — that was a constant dopamine bath for the writerly ego. If you had to reinvent yourself as a writer in the internet age, I reassured myself, then I was ahead of the curve. The problem was that I hadn’t been able to reinvent myself as a human being.

.. So much of the technology was irreversible

.. At your desk at work, or at home on your laptop, you disappeared down a rabbit hole of links and resurfaced minutes (or hours) later to reencounter the world. But the smartphone then went and made the rabbit hole portable, inviting us to get lost in it anywhere, at any time, whatever else we might be doing. Information soon penetrated every waking moment of our lives.

.. We almost forget that ten years ago, there were no smartphones, and as recently as 2011, only a third of Americans owned one. Now nearly two-thirds do. That figure reaches 85 percent when you’re only counting young adults.

.. 46 percent of Americans told Pew surveyors last year a simple but remarkable thing: They could not live without one.

.. Distractions arrive in your brain connected to people you know (or think you know), which is the genius of social, peer-to-peer media. Since our earliest evolution, humans have been unusually passionate about gossip, which some attribute to the need to stay abreast of news among friends and family as our social networks expanded.

.. A regular teen Snapchat user, as the Atlantic recently noted, can have exchanged anywhere between 10,000 and even as many as 400,000 snaps with friends.

.. This, evolutionary psychologists will attest, is fatal. When provided a constant source of information and news and gossip about each other — routed through our social networks — we are close to helpless.

.. The silence, it became apparent, was an integral part of these people’s lives — and their simple manner of movement, the way they glided rather than walked, the open expressions on their faces, all fascinated me. What were they experiencing, if not insane levels of boredom?

.. Attached to my phone, I had been accompanied for so long by verbal and visual noise, by an endless bombardment of words and images, and yet I felt curiously isolated. Among these meditators, I was alone in silence and darkness, yet I felt almost at one with them.

.. He had escaped, it seemed to me, what we moderns understand by time. There was no race against it; no fear of wasting it; no avoidance of the tedium that most of us would recoil from. And as I watched my fellow meditators walk around, eyes open yet unavailable to me, I felt the slowing of the ticking clock, the unwinding of the pace that has all of us in modernity on a treadmill till death. I felt a trace of a freedom all humans used to know and that our culture seems intent, pell-mell, on forgetting.

.. But of course, as I had discovered in my blogging years, the family that is eating together while simultaneously on their phones is not actually together. They are, in Turkle’s formulation, “alone together.” You are where your attention is.

If you’re watching a football game with your son while also texting a friend, you’re not fully with your child — and he knows it.

Truly being with another person means being experientially with them, picking up countless tiny signals from the eyes and voice and body language and context, and reacting, often unconsciously, to every nuance. These are our deepest social skills, which have been honed through the aeons. They are what make us distinctively human.

.. By rapidly substituting virtual reality for reality, we are diminishing the scope of this interaction even as we multiply the number of people with whom we interact.

.. A phone call could take longer; it could force you to encounter that person’s idiosyncrasies or digressions or unexpected emotional needs.

.. We hide our vulnerabilities, airbrushing our flaws and quirks; we project our fantasies onto the images before us.

.. GPS, for example, is a godsend for finding our way around places we don’t know. But, as Nicholas Carr has noted, it has led to our not even seeing, let alone remembering, the details of our environment

.. We became who we are as a species by mastering tools, making them a living, evolving extension of our whole bodies and minds. What first seems tedious and repetitive develops into a skill — and a skill is what gives us humans self-esteem and mutual respect.

.. Indeed, the modest mastery of our practical lives is what fulfilled us for tens of thousands of years — until technology and capitalism decided it was entirely dispensable.

.. Has our enslavement to dopamine — to the instant hits of validation that come with a well-crafted tweet or Snapchat streak — made us happier? I suspect it has simply made us less unhappy, or rather less aware of our unhappiness, and that our phones are merely new and powerful antidepressants of a non-pharmaceutical variety.

.. But I was also escaping a home where my mother had collapsed with bipolar disorder after the birth of my younger brother and had never really recovered.

.. how it had made my own spasms of adolescent depression even more acute, how living with that kind of pain from the most powerful source of love in my life had made me the profoundly broken vessel I am.

.. The two words “extreme suffering” won the naming contest in my head. And when I had my 15-minute counseling session with my assigned counselor a day later, the words just kept tumbling out. After my panicked, anguished confession, he looked at me, one eyebrow raised, with a beatific half-smile. “Oh, that’s perfectly normal,” he deadpanned warmly. “Don’t worry. Be patient. It will resolve itself.” And in time, it did.

.. We didn’t go from faith to secularism in one fell swoop, he argues. Certain ideas and practices made others not so much false as less vibrant or relevant.

.. The reason we live in a culture increasingly without faith is not because science has somehow disproved the unprovable, but because the white noise of secularism has removed the very stillness in which it might endure or be reborn.

.. The mania of our online lives reveals this: We keep swiping and swiping because we are never fully satisfied.

.. The hidden God of the Jewish and Christian Scriptures spoke often by not speaking. And Jesus, like the Buddha, revealed as much by his silences as by his words. He was a preacher who yet wandered for 40 days in the desert; a prisoner who refused to defend himself at his trial.

.. The Sabbath — the Jewish institution co-opted by Christianity — was a collective imposition of relative silence, a moment of calm to reflect on our lives under the light of eternity. It helped define much of Western public life once a week for centuries — only to dissipate, with scarcely a passing regret, into the commercial cacophony of the past couple of decades.

.. But just as modern street lighting has slowly blotted the stars from the visible skies, so too have cars and planes and factories and flickering digital screens combined to rob us of a silence that was previously regarded as integral to the health of the human imagination.

.. It’s also hard to explain, it seems to me, the sudden explosion of interest in and tolerance of cannabis in the past 15 years without factoring in the intensifying digital climate. Weed is a form of self-medication for an era of mass distraction, providing a quick and easy path to mellowed contemplation in a world where the ample space and time necessary for it are under siege.

.. If the churches came to understand that the greatest threat to faith today is not hedonism but distraction, perhaps they might begin to appeal anew to a frazzled digital generation. Christian leaders seem to think that they need more distraction to counter the distraction. Their services have degenerated into emotional spasms, their spaces drowned with light and noise and locked shut throughout the day, when their darkness and silence might actually draw those whose minds and souls have grown web-weary.

The Extraordinary Intimacy Between the Ultra-Rich and Their Wealth Managers

For the one percent, a good advisor acts as a bookkeeper, a confidante, and, on occasion, a fishmonger.

.. While retaining legal counsel or consulting a financial adviser now commonly leads to short-term relationships, wealth managers maintain clients over the long term, sometimes amounting to lifetime employment.

.. It is not uncommon to find wealth managers working with the children or grandchildren of their original clients.

.. As one manager put it, the client has to “undress” in front of the wealth manager.

.. As a fiduciary, the wealth manager is bound to protect clients’ wealth from risk: This includes not just financial risk but the threat of spendthrift heirs dissipating the family assets or of family members with embarrassing secrets who might be targeted for blackmail.

.. one manager in Dubai described her client relationships in terms that emphasized the emotional labor and caring involved: “They’re asking you to take care of their family. You can’t just think of it as another piece of business … It’s not just a matter of signing documents; it’s the whole concept of doing the right thing for that family. You have to be able to say, ‘Mr. A., don’t worry—your kids are all going to be put through university. It’s all going to be okay.’ You have to be very businesslike. But also family-like.”

.. An English wealth manager based in Dubai explained that such outlandish requests are surprisingly common in the profession, in part as a way of testing whether the practitioner is “worthy” of the client making a long-term investment in the relationship:

.. And they don’t like change: they want to go to the same doctor all their lives, the same dentist, and the same lawyer or fiduciary.”

.. I said, “I’m your wealth manager, not your fishmonger.” And the client said, “Well, today you’re a fishmonger.”

.. Clients may also have a pragmatic reason for posing these tests: They allow the client to discover whether the wealth manager possesses the kind of social networks and influence necessary to provide extraordinary personal service.

.. a study of 19th-century British lawyers showed how their familiarity with clients’ business dealings allowed them to create whole new industries, such as the country’s railroad system; the professionals established a kind of private market, accessible only to the upper crust of British society.

.. Several specifically mentioned helping clients get treatment for their drug-addicted children—a particularly common problem in wealthy families.

Putting the Power of Self-Knowledge to Work

“I think when people look back at our time, they will be amazed at one thing more than any other,” she writes. “It is this — that we do know more about ourselves now than other people did in the past, but that very little of this knowledge has been put into effect.”

.. childhood trauma — so-called adverse childhood experiences, or ACEs — substantially increase risks for a range of negative outcomes, including dropping out of school, abusing drugs, becoming depressed, committing suicide, and being a victim of, or a perpetrator, of violence or abuse.

.. ACEs are common. Close to one in four people has three or more of these experiences, and they are far more prevalent among people under age 55.

.. And later, in the absence of healthy options, the way they cope with the pain, anxiety or shame is often by self-medicating. Nicotine is a great anti-anxiety medication, and the first prescription antidepressants were methamphetamines.”

.. There’s so much historic trauma in tribal communities,” she said. “Traditionally, children were seen as sacred beings and abuse was nonexistent.” But generations of displacement and discrimination, including the practice of removing tribal children from their families and placing them in boarding schools, where neglect and abuse were common, has contributed to persistently high rates of alcoholism, drug use and incarceration.

.. Usually, we’re so focused on the symptom level — addiction, abuse, disease,”

.. At present, the department’s recidivism rate — which it defines as committing a felony and returning to prison within three years — is 32 percent. Becker-Green’s goal is to lower it to 25 percent by 2020.

 

Consistency through adulteration: Tobacco Packaging

Governments have apparently recognized that tobacco companies have “the best pricing power of any industry,” as a consultant cited in the article somewhat euphemistically put it — that is, their customers are literally addicted to their product and will probably buy it if it came packaged in dog vomit. Given that tobacco companies have that sort of leverage, states are acting to take away the their brand power, mandating plain packaging and banning various forms of advertising.

.. “The design of the box is where they must convey not only the name of the brand but abstract qualities, such as masculinity or the idea that a product is ‘premium,’ and worth an extra outlay,” the article explains. “If such traits are stripped from packs, consumers may choose cheaper brands.”

.. the industry has described anti-advertising initiatives as “expropriation of intellectual property” — theft of the immaterial value added to tobacco products through advertising and design that is not intrinsic to the product itself. Tobacco, seen from this vantage point, is just a (toxic, unfortunately) medium for conveying ideas and social values in a compelling, visceral way. It is just another form of media that we get addicted to.

..  It feels good to consume an idea like, say, “masculinity” as so much smoke you blow out of your mouth. It functions like a tautological argument: I can’t explain in logical terms why the Marlboro makes me feel more manly, but I can feel something indisputable happening in my lungs.

.. Governments, then, are trying to turn tobacco from a medium back into a generic substance again.

..  They want to strip tobacco down to its core compulsive essence so that smokers must face that they smoke because they are nicotine addicts, not because they are brand loyalists, or because they like the message the cigarette medium can convey

.. As if then they will just be addicted to smoking qua smoking or, even more abstract, addicted to the state of being addicted.

..  It seems more plausible that addiction generates its own rationalizations, its own myths, its own ideology.

.. Brands can seem like a way to add a phony value to an otherwise undifferentiated commodity. But they also mark the entry point for consumers into some vicarious fantasy, some idea tangential to consumption.

.. Our desire to enjoy brands is probably stronger even than the desire to smoke. We can’t suppress the yearning to have a specific name for the things we love.